This is Frequently Asked Questions page. Select the question you need an answer for.
If FAQ page cannot help you, please access #request-assistance text channel in our Discord server and the first available Community Manager or any other person able to help will reach out to you as soon as possible.
N7S TERMS & AGREEMENT
1.1 Be considerate and respectful to other members: appreciate their choices and opinions and do not enforce yours on others.
Moderation and Reporting
2.1 If you find someone’s comment offensive or inappropriate, DM a Community Manager (CM), indicating the user who left the comment, channel where it was posted, and time it was posted.
General Warning and Ban Policies
3.1 If a person violates the rules for the first time, they will be issued a warning by a CM.
Permaban On Second Offense
4.1 Posting NSFW content or links.
If a user has received a strike, the strike will last for 6 months, during which we hope the user behaves responsibly and observes the rules. When the 6 months are up, it is the user’s responsibility to notify a Community Manager/Admin.
If a user receives two strikes (i.e. the user breaks another rule within the 6 months period of their first strike), the expiration period is extended to 12 months. When the 12 months are up, it is the user’s responsibility to notify a Community Manager/Admin. Both strikes will be removed if the user behaves responsibly and observes the rules during the 12 months.
If a user receives three strikes, they will be banned. The ban can be appealed after 12 months. The user should approach a Community Manager/Admin with reasons supporting an appeal (apology, evidence of abuse of position, etc.).
There are several roles important for this category:
@Mass Effect Live - users who wish to follow when @Mass Effect Streamer goes live. This role can be tagged by @Mass Effect Streamers in #LFG channels or #Going-Live channel anytime they wish to broadcast any Mass Effect content.
@Community Manager - are allowed to enter any Voice Chat channels should any issues arise.
Stream Voice Chat Guidelines
Other useful information on Discord usage and its integration with streaming platforms
1. How to switch your Discord voice input mode to Push-To-Talk: Go to Settings - Voice & Video - find the Input Mode section - tick the Push -To-Talk option. Please make sure to set a shortcut (the key that you'll be using for talking) and check that your audio input/output devices are set properly.
Community Manager (CM)
CM plays the most responsible role in N7S community. Their task is to establish friendly environment for all users. To enforce rules if they are being broken. CM has full access to N7S Discord server administration as well as N7S website. Even if no name alteration is required, they must possess the characteristics of N7S role (see bellow). CM monitors, builds, grows, and interacts with entire community. They are to engage in conversations with all users when their assistance is required.
CM becomes the authorized voice of the community. If you want to join CM team, contact any of the current CM members. They can be easily found in our Discord roster on the top.
by showing these characteristics:
1) Love Mass Effect as a whole, particularly the multiplayer. Claiming so does not make it true.
This needs to be felt by other N7S members. So it takes usually a month of active interaction with our community. Remember that our community has no requirements and that by choosing to connect yourself closer with us is your own desire to do so.
2) During this period, the individual needs to demonstrate a desire to help the community in any number of ways. This means being active and available to assist new or less skilled players, sharing the benefit of their experience by answering questions, helping N7S community grow by promoting or inviting friends, and possessing the level of skill and experience needed to assist others to complete N7S activities or helping them earn credits for their manifest.
3) Your actions will be observed by others in N7S rank, and if you have completed N7SG, and willing to change your discord name/nickname and your platform account so that you can add -N7S tag at the end of your username, you will be invited by another N7S user to join N7S via Discord role, and be officially acknowledged by the N7S community as someone who showed their dedication to the community in activity and skill, but first and foremost in what kind of person you were to others. Once N7S rank is acquired, it persist forever, even upon your inactivity. You can lose N7S status only by breaking community rules or stating you no longer wish to be one. N7S do not apply to join, they are being chosen. Even if N7S does not equal Community Manager (CM), if a N7S gives you a hint, you should take it. They have needed Discord privileges to act as sentinels (if they chose so) in N7S community when a CM is not available. While it is not compulsory, we encourage graduates to add "-N7S" to their username/gamer tag; by wearing -N7S tag at the end of your name, you proudly represent the symbol of our community in any path you walk.
Many other roles can be self added. Their names are self explanatory and instructions on how to acquire them and what they are for can be seen in our LANDING PAD category on the discord server. To enter our Discord please click DISCORD in the main menu here on the top.
@N7 Pathfinder: Complete N7S Graduation in both ME3 and MEA
@N7S Anniversary Achievement: Complete N7 Squad Anniversary Event
@Hallowed Spectre: Complete N7S's Halloween Event
@Winter Soldier: Complete N7S's Christmas Event
@Paramour: Complete N7S's Valentine's Day Event
@Demon of the Night Winds: Complete N7S's Valentine's Day Event as Ardat-Yakshi
@Gladiator: Complete N7S Arena (Rjects are not required)
@Platinum Champion: For members of the Team who did N7S Arena in shortest amount of time
@Gold Champion : For members of the Team who did N7S Arena in shortest amount of time
Web Assistant (WA)
Community Manager are automatically eligible to become Web Assistants. They may choose to be one or stop to be one on the fly by simply adding or removing Web Assistant discord role in our discord server.
N7S Rank may request to join Web Assistant team by sending the application to a Community Manager.
Others can join only by invitation by the website owner.
WHO ARE WE?
What is N7 Squad?
The N7 Squad, or also known as simply "N7S", is a community dedicated to the multiplayer mode of all Mass Effect games.
What are the goals of the N7S?
To provide the chance for both new and veteran players to continue experiencing the fantastic Mass Effect Multiplayer in a safe, non-cheat way, all while creating strong bonds in a very casual and friendly environment.
What are the values of the N7S?
Friendship, resourcefulness, politeness and teamwork.
Why should I join the N7S Community?
We have a Discord for direct contact, where we frequently host games. While some players might mostly play Gold or Platinum, we are also willing to help and teach new players how to handle the higher difficulties and having fun doing so. We have no issues in playing on lower difficulties with those who are not yet comfortable with any higher ones.
We also have plenty of challenges created by players for those who just want to test their experience level or simply for fun.
What is the "N7S rank"?
Since our server is always growing bigger, it's becoming harder to notice everyone's progresses, so in that case you can also ask any Community Manager to see how your progress for joining N7S ranks is doing.
GAME RELATED QUESTIONS
How to Text Chat in Game?
Navigate to our QUALITY OF LIFE (QoL) page in the main menu of our website. You will find the Mod Manager there. Download it and install it. On the same QoL page follow the Text Chat instructions.
Game Crashes on DLC check? Retaliation Glitch?
Navigate to our QUALITY OF LIFE (QoL) page in the main menu of our website. You will find the Mod Manager there. Download it and install it. On the same QoL page follow the Retaliation Fix instructions.
How to mute in game voice chat? (PC ME3MP)
Low FPS on newly (re)installed systems (PC ME3MP)
on any new or reinstalled PC systems. This method should fix low or unsmooth framerate issues for most. You may also try disabling Origin Overlay.
I cannot find any multiplayer matches, what can I do?